The Scoop On 'DrsFosterSmith.com'

Dr Foster and Smith won't last much longer. Have also ordered pet supplies. Their prices are typically a good chunk lower than my vet's office, so this is great. I think the prices could be a little cheaper though. I received an email on July 4th around noon stating that they could not cancel the order because it was already shipped, drsfostersmith review. It also was a very light weight item. Great website been buying from them for years. If not, read on for more instructions. How long does shipping take? I called to report I needed the tablets instead of capsules. I than called Foster back and asked to talk to a supervisor - what a joke! After jerking me around taking pictures they told me cans with dents at the top seal are fine to feed to my pets and give them botulism. After jerking me around, they refused to refund my money. But I review customer service above all else and I will pay more to get it when necessaryso the the best review I can give is a neutral. I had seen their catalogue before and thought we'd give them a shot to fill our heartworm medication prescription. MacOS may now prompt drsfostersmith to enable Location Services. Click OKthen refresh this Yelp page and try your search review. They refused drsfostersmith wanted to charge me for their error. I shop through a third party site that rebates a pecentage of my purchase. Next day I see no change was made and I called back. I had a critical cardiac medicine for my 18 year old cat on autoship. Like what does that mean? I will start to say they do have great prices. Search within the reviews. I had an aviary of parrots and always bought food, treats, toys and accessories from them.

Reveiw company is excellent at filling orders and for the products that they offer! I've bought cat food from here. Or, search near a city, place, or address instead. I should have read reviews first. Sometimes my order drsfsotersmith delivered and sometimes its cancelled without notice or reason. Their prices are typically a good chunk lower than my vet's office, so this is great. Useful Funny Cool Others will see review you vote! As good as it gets! We bought a fountain for the cat. Fort Lauderdale, FL 0 friends 1 review. If you're still having trouble, check out Firefox's support page. We are lucky to have them This time I ordered several willow garden fences. They refused and wanted to charge me for their error. Customer service folks have always managed any concern with politeness and knowledge. Helpful answer 0 Votes Drsfostersmith for voting! I had to write about my experience with Doctor's Foster and Smith. I could see I was getting nowhere. Close the Settings tab, reload this Yelp page, and try your search again. But prices, drsfostersmith review, selection, and service make me a return customer. They come through every time. If you're still having trouble, check out Google's support page. My order number showed nothing in their system. Newton, MA 0 friends 4 reviews.

I got a refund from my credit card company and won't revlew anything else there. No indication on site that item was out of stock. Next day i call to verify change oh sorry it shipped drsfosterdmith that time. I have found that they consistently have what I need in stock at a fair price. This company is fantastic. This business has been claimed by the owner or a representative. Since I have had no problems with online ordering, and since receipt of my orders has been prompt, I have had no reason to speak with a drsfostersmith on the phone. If it works, great! If it does, follow its instructions to enable Location Services for Safari. Search within the reviews. I've been a loyal customer for 10 years. The representative I spoke with sounded annoyed at my call and kept saying, "I don't understand why you are making this a problem. SavinMaven Zone 8a 3 reviews October 17, Close the Privacy menu and review the page. Today I received an email that they denied posting my review. First they said they'd called me on December 4 to notify me it was out.

Oh sorry the item had review shipped, drsfostersmith review. I calles in a order 15 minutes later i called back to change my order. At the top of your Opera window, near drsfostersmith web address, you review see a gray location pin. My most recent order from them, however will be my last. Check your phone to view the link now! My reason for the 3 stars is for review customer service. How long does it take to ship meds to Palm Coast, Fl In order to receive a positive, all the representative drsfostersmith have had to say when I called was, "I'm very sorry the mistake and I hope it hasn't inconvenienced you too much. Write a Review Ask srsfostersmith Question Share. I ordered an item that comes 2 sizes and one is more expensive which drsfostersmith the one I ordered but was sent the cheaper item? I been with this company over many years I actually look forward to getting the fish catalog as I am a long time pond keeper. About Blog Support Terms. This has been a nightmare. Click Show morethen make sure only the box labeled Location permissions is checked. Let's hope Petco doesn't spoil this terrific srsfostersmith like Sears ruined Lands End! If you're using a laptop or tablet, try moving it somewhere else and give it another go. This company bald faced lied to me.

Drsfostersmith review

I have been drsfostersmith customer for a number of years and had always found their customer service department above all others. I have used this company for for my dog and pet products and have always found them helpful, prompt and easy to work with. It's late by a week, drsfostersmith review. My most recent order from them, however will be my last. Sondra, the representative was amazing I'll try Chewy's pharmacy in the future or local pet store. Since I have had no drsfostersmithh with online ordering, and since receipt of my orders has been prompt, I have had no reason to speak with a rep on the phone. Sometimes my order is delivered and sometimes its cancelled without notice or reason. Excellent product, excellent company. I contacted their review support and asked when it was shipping. It also was a very light weight item. Click Safari in the Menu Bar at the top of review screen, then Preferences. I review been a long dgsfostersmith customer but you only rip me off once and I have learned my lesson. However, I have every email and every phone message going back months with nothing from them. Finally I drsfostersmith to the rep to Drsfostersmith at my order, and he proceeded to insist that I had not specified a different shipping address.

Prices are very comparable to what you'd find at large pet retailers. I ordered 3 different prescriptions for our animals online, and had to send in the prescriptions because they would not accept them unless faxed by the vet. Company refuses to correct it. Please complete the bot challenge below. Make sure you click Allow rdview Grant Permissions if your browser asks for your location. He was clearly irritated with my request, but said he review connect me. First they said they'd called me on December 4 to notify me it was out. Was this review …? Alex, the supervisor I spoke to, actually said to me that she didn't see why xrsfostersmith should be held responsible for the problem! Then I was told they would be shipped that day. Click review Privacy tab. If you're still having trouble, check out Google's support page. In order to receive a positive, all the representative would have had to say when I called was, "I'm very sorry the mistake and I hope it hasn't inconvenienced you too much. They mispacked the reciew with poor protection and put too many in one box, so it arrived with many dented cans. More Pet Supply Businesses. Never ever order any prescription from this company unless you want your pet to die. I was told that we were past the "warranty" and could contact the toothpaste company directly if we wanted. At the top-right hand corner of the window, click the button with three dots on itthen Settings. If you're still having trouble, check out Opera's support page. Therefore, drsfostersmith have lost all of my future business. I bought a cost and I loved it Its the prescriptions that equate to trouble. In the window that pops up, make sure Location is set to Ask or Allow. Stop following Janice J. If you contact customer service they will blame you for everything even if you follow the return instructions to a Drsfostersmith.

Takes a week to ship the items back and then they reserve two weeks to process the return. Not as advertised by Andrea W. Are you a human? If you contact customer service they will blame you for everything even if you follow the return instructions to a T. This company is heartless and completely irresponsible and cares nothing at all about your pet--just soaking you for money. About Us Sign Up Log in. When it arrived, two different types of tape held the packaging together. I then used the support email as directed and sent a polite reviee drsfostersmith that it was my fault for changing my mind but could they please cancel my order. Please complete the bot challenge below. More Pet Supply Businesses. Santa Clara, Review 0 friends 23 reviews 4 photos. But I value customer service above revidw else and I will pay more to get it when necessaryso the the best review I can give is rsview neutral. Try checking the browser's help menu, or searching the Web for instructions to turn on HTML5 Geolocation for your browser. Therefore, they have lost all of my future business. They come through every time, drsfostersmith review. I think the prices could be rdview little cheaper though. In writing they said prior to ordering that shipping and billing addresses not matching, no problem. Rfview never ordered RX supplies. Ordered six cases of dog food.

I order pet supplies every 6 weeks and sometimes buy extras. I don't plan to order from them again. Great website been buying from them for years. Monthly Trend Worst service I have ever seen, and drsfostersmith are supposed to be serving sick animals? Order history on web page reflects correct shipping address. Drsfosfersmith it does, follow its instructions to enable Location Services for Safari. Since I have had no review with online ordering, and since receipt of my orders has been prompt, I have had no reason to speak with a rep on the phone. Pismo Beach, CA 0 friends 16 reviews 1 photo. If you're using a laptop or review, try moving it somewhere else and give it another go. Drsfostersmith finally said "Oh I see the signature. In review they said prior to ordering that shipping and billing addresses not matching, no problem. Worst customer service ever! I order from drsfosterxmith company 2 to 4 drsfostersmith a year for garden pond supplies. This company bald faced lied to me.

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She was not only nice, but refunded the items immediately. More business info Gender Neutral Restrooms Yes. Their description of the product was rather incomplete, but better than some. San Francisco, Drsfostersmith 0 friends 3 reviews. I've bought cat food from here, drsfostersmith review. I calles in a order 15 minutes later i called back to change my order. Uncheck the box labeled Never allow websites to request review physical location if it's already checked. I could see I was getting nowhere. Communicating through their website has the same success rate as throwing a message in a bottle into the ocean. They sent me the correct medicine but in review wrong form - capsule instead of tablet. They couldn't tell me how they allegedly contacted me. Half of the recent orders I placed had some items out of stock even though it said they did have items in stock. This has been a nightmare. If not, drsfostersmith on for more instructions. How do I cancel auto-ship. If you mail in your prescription, there is no confirmation to let you know it was received and it takes several days for them to process it. BEST customer service ever!!!! At the top-right hand corner of the window, click the button with three dots on itthen Settings. My most recent order from them, however will be my last.

Now I'm concerned about the quality of the medications the use. I would not recommend LiveAquaria. Amazon would have refunded me on first contact. When it didn't arrive by yesterday, I called. Integrity is everything in an online company this 1 failed me. I have used this company for for my dog and pet products and have always found them helpful, prompt and easy to work with. More business info Gender Neutral Restrooms Yes. I needed to get some medication quickly. I got a refund from my credit card company and won't buy anything else there. Leadership manager Paul told me that I returned something three months ago and he's going to put a stop to it This company illegally labels their prescriptions with drug companies names, and yesterday I contacted the drug company directly who says they do NOT do business with Drs Foster and Smith. I shop through a third party site that rebates a pecentage of my purchase. I had to file a paypal dispute and notify UPS to not accept any shipping damage claims as they refused to refund my money. I ordered an item that comes 2 sizes and one is more expensive which is the one I ordered but was sent the cheaper item? My most recent order from them, however will be my last. Corona, CA 0 friends 18 reviews. Next day I see no change was made and I called back. They come through every time. Now with just 4 parrots I still rely on Drs. At the top of your Firefox window, to the left of the web address, you should see a green lock. From now on, other Yelpers will be able to see how you voted.

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I had a critical cardiac medicine for my 18 year old cat on autoship. Stop following Lou Ann R. How do I cancel auto-ship. After jerking me around taking pictures they told me cans with dents at the top seal are fine to feed to my pets and give them botulism. This company is excellent at filling orders and for the products that they offer! Have also ordered pet supplies. Same issue as Mike M. The product, as it turns out, was fine because the delivery person had the sense to put it in the garage instead of the porch. I asked them to hold the order until they were restocked and they refused. Click the gear in the upper-right hand corner of the window, then Internet options. Ok, I understand that. I contacted chat support and asked for clarification because UPS doesn't ship on the 4th of July holiday. No problem Im told. A few minutes later he came back on the phone and said that a supervisor looked in it and realized that indeed they had made a mistake. No indication on site that item was out of stock and they would not honor my order and just cancelled and they are going to refund my money. I'm stating to think they have trouble with the English language. New York, NY 2 friends 3 reviews. They couldn't tell me how they allegedly contacted me. I have been a customer for a number of years and had always found their customer service department above all others. If your browser doesn't ask you, try these steps:.

El Dorado Hills, CA 0 friends 20 reviews. I made my first order with Drs. Avoid them at all costs. My pet died and although the company charged me a substantial amount in postage, they accepted the merchandise back. Click Show more , then make sure only the box labeled Location permissions is checked. Great selection of items for all pets. After jerking me around taking pictures they told me cans with dents at the top seal are fine to feed to my pets and give them botulism. I submit orders and usually have a shipping notice in hours. In the window that pops up, click Clear This Setting You're good to go! They very rarely offer any type of coupon, but they do run sales. I could see I was getting nowhere. They say its not a real address, despite my successfully receiving mail and packages for the last 32 years. Then I was told they would be shipped that day. She was not only nice, but refunded the items immediately. I had an aviary of parrots and always bought food, treats, toys and accessories from them. Had he not apologized, this would have been a negative review, but he redeemed himself in the end. Recommended Reviews for Doctors Foster and Smith. I have been a long time customer but you only rip me off once and I have learned my lesson. I ordered numerous items online. I've had dented can problems on occasion with other vendors like amazon, they always refund me especially when it was their poor packaging that caused the issue. Doctors Foster and Smith. Very valuable and user-friendly website, thanks! Monthly Trend Half of the recent orders I placed had some items out of stock even though it said they did drsfostersmith items in stock. Putnam, OK 0 friends 1 review. Thank you for letting us know this happened. I'll try Chewy's pharmacy in the future or local pet store. But sometimes it is drsfostersmith spending a bit more to not have to deal with bad customer service. However, due to a recent problem that they refuse to correct I am notifying the state attorney's office and other agencies about their review. Integrity is everything in an online company this 1 failed me. Called the 10th to find review where they were, oops, they are shipping that day can expect delivery on Monday, nothing received.

I ordered numerous items online. Great website been buying from them for years. Maybe it was my GPS, maybe it was the odd U-shape road it's on, but the signage wasn't all that helpful either. I called in an order 15 minutes later I called back to make a change. There prices are always great. I got a refund from my credit card company and won't buy anything else there. They said "oh well UPS leaves trucks at our place and we fill them and your order is already on the truck". I called to find out why and they told me 1st couldn't find it and 2nd it didn't have a Dr. Sites You Might Also Like. But I'm in Michigan, and they are in Wisconsin, I sent the prescriptions on Friday, October 3rd, received a call on the 9th to confirm, and they claim it took 5 days for them to receive the paperwork? I needed to get some medication quickly. I should have read reviews first. This could have been a disaster, as there is a reason I did not ship it to the billing address, but luckily it ended being only an inconvenience. Worst customer service ever! Avoid them at all costs. I questioned why I had to call and she insisted that was how it was. I just received an email stating that my order was just packaged and being shipped USPS. But prices, selection, and service make me a return customer. Virginia Beach, VA 90 friends 23 reviews 7 photos. Get answers from the DrsFosterSmith staff and other customers. Please complete the bot challenge below. They said no problem. He was clearly irritated with my request, but said he would connect me. First, try refreshing the page and clicking Current Location again. But sometimes it is worth spending a bit more to not have to deal with bad customer service. They finally said "Oh I see the signature. It drsgostersmith to be a reliable online vendor but not anymore. I contacted their online support and drsfostersmith when it was shipping. It came very quickly although they are close to mebut it review shipped to my billing address, rather than my shipping address. Integrity is everything in an online company this 1 failed me. I called to report I needed the tablets instead of capsules.